CLIENT SERVICES
Beyond Manufacturing. End-to-End Support.
We handle the complexities of international trade
- From factory floor vetting to final site installation
- so you can focus on your project goals.
- FACTORY VISITS
See the production first-hand.
We organise fully managed sourcing trips for our clients, providing transparency and building trust with manufacturers. From visa assistance to factory floor translation, we handle every detail.
Arrival & Welcome
Airport pickup, hotel check-in, and itinerary briefing with our local bilingual team.
Factory Tours
Inspect production lines, QC labs, and R&D centers of our Tier 1 partners.
Negotiation & Signing
Direct meetings with factory owners to finalise specs and pricing.
GLOBAL LOGISTICS
From China to Your Site.
Seamlessly.
Our dedicated logistics division ensures your heavy machinery and sensitive components arrive safely, on time, and fully documented.
Global Routes
We utilise established shipping lanes to over 120 countries, offering FCL (Full Container Load) and break-bulk options for oversized machinery like cranes and turbines.
Incoterms & Insurance
Whether you need FOB, CIF, or DDP (Delivered Duty Paid), we structure the contract to suit your risk profile. Comprehensive marine insurance is included standard.
Documentation
We handle all export/import paperwork including Commercial Invoices, Packing Lists, Certificates of Origin, and Bill of Lading management.
QUALITY ASSURANCE
Certified Confidence
Navigating international regulations can be daunting. We ensure every piece of equipment meets the specific safety and environmental standards of your destination country.
- CE Marking for European Union Compliance
- ISO 9001 / 14001 Manufacturing Standards
- Pre-Shipment Inspection (PSI) Reports
CE
Conformité Européenne
ISO
International Org
UL
Safety Certified
RoHS
Hazardous Substances
QUALITY ASSURANCE
China Energy is with you,
for the long haul.
Our dedicated logistics division ensures your heavy machinery and sensitive components arrive safely, on time, and fully documented.
Warranty Guidance
Clear, enforceable warranty terms with direct claims handling through our international offices.
Spare Parts
Guaranteed availability of critical spares with expedited air shipping to minimise downtime.
Troubleshooting
Remote technical diagnostics via video call with our engineering team to resolve issues fast.